21+ | Safe Gaming Policy

93o Responsible Gaming — Your Safety Is Our Priority

Let gaming be a source of entertainment, not a burden. At 93o we are committed to ensuring the protection of every player — from setting limits to providing support.

Why is Responsible Gaming Important?

Online gaming can be a great source of entertainment — but when it goes out of control, it can cause personal, family and financial harm. 93o believes that responsible gaming is not just a policy — it is the foundation of every decision we make.

On our platform you will find deposit limits, self-exclusion, time-out and 24/7 Bangla support — so you can always stay in control. Gaming should always be fun, not an obligation.

Remember: Gaming is not a source of income. The outcome of every game is completely random. Only play with money you can afford to lose.

Our Protection Tools

At 93o, your gaming experience is in your own hands. Use the tools below and stay safe.

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. Reducing a limit applies instantly; increasing one takes 24 hours to come into effect.

Time-Out Break

Take a temporary break from your account for anywhere from 24 hours to 30 days. You will not be able to log in during the break. This tool is useful for making the right decision in moments of heightened emotion.

Self-Exclusion

Block your account for the long term or permanently. You can choose self-exclusion for 6 months, 1 year or permanently. This decision cannot be reversed — it is a safeguard for your own benefit.

Session Time Limit

Set a maximum duration for each gaming session. Once the set time is up, the platform will automatically log you out. This helps prevent the habit of playing for extended periods.

Gaming History Review

Review your gaming activity, deposit and withdrawal history and total spending at any time. Transparency is the first step toward responsible gaming.

24/7 Support Team

If you are concerned about your gaming, our Bangla-language live chat support is ready day and night. We offer help, not judgement — reach out without hesitation.

For Those Aged 21 and Above Only

Opening an account and gaming at 93o is strictly for those aged 21 and above. We may request an ID card for age verification. Keeping minors away from gaming is our social responsibility — and yours too.

If you suspect a minor you know is using this platform, notify our support team immediately.

Warning Signs of Problematic Gaming

If you notice any of the following in yourself, seek help in time. This is not a sign of weakness — it takes courage.

  • Repeatedly playing to win back lost money ("chasing losses")
  • Diverting time and attention away from family, friends or work for gaming
  • Spending beyond your set budget and feeling regret afterwards
  • Hiding your gaming habits from family or lying about them
  • Feeling restless, irritable or anxious when not playing
  • Repeatedly trying to stop gaming but failing each time
  • Relying on gaming income to cover everyday expenses

6 Tips for Playing Responsibly

01

Set Your Budget First

Decide your maximum spending limit before you start playing and stick to it. Only use money that, if lost, will not affect your daily life.

02

Stick to Time Limits

Set a time limit for each session and use an alarm. Long gaming sessions weaken your ability to make sound decisions.

03

Do Not Play on Impulse

Never play when you are under stress, angry, frustrated or have been drinking. These are the moments when the risk of making poor decisions is highest.

04

Learn to Accept Losses

Placing bigger bets to win back lost money is the most harmful habit. Losing is a normal part of gaming — accepting that is the wise approach.

05

Take Regular Breaks

Take regular breaks from gaming — keep time aside for family, friends and other hobbies. A balanced lifestyle is the key to a healthy gaming experience.

06

Do Not Hesitate to Ask for Help

If controlling your gaming feels difficult, contact our support team. Chat with us in Bangla via live chat — we offer solutions, not judgement.

Financial Limits and Controls

To ensure responsible gaming at 93o, we follow a transparent financial policy. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 — these limits help prevent impulsive overspending.

Deposit via bKash, Nagad, Rocket or bank transfer. Withdrawals are generally completed within 5-30 minutes. Details of every transaction are stored in your account.

If you want to reduce your deposit limit, it takes effect immediately. To increase it, a 24-hour waiting period applies — so that decisions are not made in the heat of the moment.

Summary of Financial Limits

Minimum Deposit ৳200
Minimum Withdrawal ৳1,000
Withdrawal Time 5-30 minutes
Methods bKash, Nagad, Rocket, Bank

Need Help? We Are Here

If you have any concerns about gaming — for yourself or someone close to you — contact our support team. We are ready to help in Bangla, 24 hours a day, 7 days a week.

To request self-exclusion or account closure, contact us directly via live chat or email. Your privacy is fully protected.

Ways to Contact Us

Live Chat Support
In Bangla, 24/7 — immediate assistance
Email Support
Privacy Guaranteed
All your information is completely secure and confidential
Response Time
Based on Bangladesh Standard Time (BST, UTC+6)

Frequently Asked Questions

Log in to your account and go to the "Responsible Gaming" or "Account Settings" section. There you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately, but a request to increase it takes effect after 24 hours. For any issues, contact our live chat support.

Self-exclusion is the process of voluntarily closing your own account. It can be done for 6 months, 1 year or permanently. While self-exclusion is active, you will not be able to log in and no promotional communications will be sent to you. To apply, contact us via live chat or email ([email protected]). Once activated, it cannot be cancelled before the set period ends.

A time-out is a temporary break — from 24 hours up to 30 days. Once that period passes, the account becomes active again as normal. Self-exclusion is longer-term — generally from 6 months up to permanent. If a gaming problem feels serious, self-exclusion is the more suitable option.

No. 93o is strictly for those aged 21 and above. Opening an account for minors is strictly prohibited. We may request a national ID card or other valid document for age verification. If there is any suspicion, we reserve the right to temporarily suspend the account.

Start by having an open conversation with them — with empathy, not judgement. Encourage them to contact our live chat support. Let them know about self-exclusion and deposit limits. If needed, you can also contact our support team yourself — we will understand the situation and offer help.

Yes — but with conditions. For example, a welcome bonus of up to 200% worth ৳20,000 is available, but a 15x wagering requirement must be met. We advise against spending beyond your budget in pursuit of a bonus. Activating self-exclusion will stop all promotional communications.

Enjoy Safely — Responsibly

Let gaming be enjoyable, not a problem. Play your favourite games at 93o — within your limits, with awareness.